Support
Support requests are fastest when they describe the affected area, assessment, workspace, and expected result.
Common topics
Most support questions fall into assignment, patient completion, scored result review, export, or workspace access.
- Assessment scheduling
- Patient link completion
- Result export and record review
Clinical content questions
Questions about instrument wording, licences, thresholds, or interpretation should be reviewed through the clinic's clinical governance process.
- Licence verification
- Official manual checks
- Local policy alignment